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[Case Study] Support Phone for Financial Institution ATMs

Reform of ATM infrastructure communication! Case study of wireless auto phone switching in regional banks!

■Significant reduction in communication costs By switching to mobile communication via SIM, the monthly basic fee for fixed-line phones has been reduced to less than half. This has resulted in substantial annual cost savings. ■Improved flexibility in installation and relocation Wireless technology eliminates the need for line installation work. Costs and efforts associated with the establishment, consolidation, and relocation of ATMs have been greatly reduced. ■Enhanced operational capabilities - Switching of outgoing destinations by time zone (e.g., branches during the day, call centers at night) - Advanced operations linked with call centers, such as call restrictions and remote settings, are now possible. ■Quick response through CTI integration It is now possible to identify the originating location, which shortens the response time for troubleshooting. This has also led to an increase in user satisfaction.

  • Kiosk terminal
  • CRM (Customer Relationship Management System)
  • Other Management Services
  • Wireless autophone

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No line installation required: Early introduction of Auto Phone | Lucatel

No line installation required. Just plug in the power to connect to the call center.

The painful aspect of a new parking lot opening is that the start of operations can be delayed due to the arrangement, construction, and waiting for the activation of fixed lines, leading to lost opportunities. Lukatel offers a 4G wireless auto phone that requires no line construction. By simply installing a pre-configured device on-site and plugging it into an AC power source, you can set up a communication infrastructure and directly forward calls from users to the call center. This minimizes the disruption caused by scheduling activation dates and construction adjustments, shortening the time lag from the decision to open to the start of operations. It is ideal for parking lot operators who want to proceed quickly with openings and operations, as it allows for "installation → same-day operation," even for sudden openings, expansions, or short-term projects. *Additional preparations may be necessary depending on the installation environment.

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  • Radios, walkie-talkies, and intercoms
  • Monitoring and Control Equipment
  • Car and bicycle parking facilities
  • Wireless autophone

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